Citizens Advice Bureau Southwark
Are you an experienced debt advice specialist ready to step into a leadership role?
Do you want to use your expertise to support a team making a real difference in South London?
We are seeking a Money Advice Technical Supervisor to lead the dedicated debt and money advice services in Southwark.
If this sounds like you, then apply today!
Position: Money Advice Technical Supervisor Caseworker
Location: Southwark
Salary: £42,799 to £44,733 per annum
Hours: Full-Time (35 hours per week)
Contract: Permanent
Closing Date: 9.00 am Monday 26 October 2026
Interview Date: Thursday 29 October 2026
About the Role
In this vital role, you will assist in providing a high-quality money advice service and undertake specialist level money advice casework and supervise a dedicated money advice team.
There is also the opportunity to act as deputy to the Senior Money Advice Caseworker/Supervisor as and when required.
Key areas of responsibility include:
Lead Quality Assurance
Support the Team
Manage Complex Cases
Drive Performance
About You
What we are looking for someone with experience of delivering specialist money or debt advice and the ability to manage a challenging caseload, meet targets and prioritise work in the face of competing demands on your time. You will be able to respond sensitively to clients from a variety of backgrounds who are under pressure and negotiate with third parties in order to minimise conflict.
About the Organisation
Join a charity with a track record of delivering high-quality services from its offices in Peckham and Walworth and at outreach locations across Southwark and South East London. The team help to sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of clients to bring about positive change through research and campaigns.
“Providing free, independent, confidential and impartial advice”
The charity is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Other roles you may have experience of include Welfare, Benefits, Housing, Welfare Advisor, Benefits Advisor, Housing Advisor, Welfare Officer, Benefits Officer, Housing Officer, Advice, Advisor, Caseworker.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
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