EMEA Merchant Services Business Manager - Vice President

JPMorgan Chase
London
Job Description

Join our Payments & Commerce Solutions Business Management Team as a Vice President, where you will have the opportunity to develop and manage key Merchant Acquiring initiatives.  

As a Business Manager (BM) for the Europe, Middle East, and Africa Payments & Commerce Solutions (P&CS) business you will optimize business performance by helping drive key initiatives. BMs act as trusted advisors and counter weights to business leaders, and are responsible for identifying, escalating and mitigating business risks.  We play a core role in interpreting and presenting financial information to the P&CS business. In this role you will work with business leads responsible for the Merchant Acquiring business helping them to understand their financial performance and drivers and advise on how best to execute on strategic and tactical goals.

Job Responsibilities

  • Support the F&BM VP in the delivery of business and finance management strategy development, financial analysis and business management support to the EMEA Merchant Services Leadership. 
  • Lead production of monthly/quarterly financial and performance reviews, including actuals versus plan and variance analysis.
  • Handle the management of the annual budgeting process, both for Line of Business and local Legal entities. 
  • Co-ordinate the reconciliation of various reporting systems across finance and merchant Services to ensure accurate reporting to all. 
  • Partner with the business to develop key performance metrics tied to our transformation and effectively communicate the benefits linked to these efforts.
  • Work with the business in the development of business plans, SIF’s and NBIA’s to ensure the validation of identified benefits. 
  • Work with the US development team to ensure correct reporting of tech spend and specified business outcomes. 
  • Support audit, regulatory and compliance deliverables; help drive specific action plans and deliverables within the Risk Control Self-Assessment (RCSA) framework.
  • Assist in the co-ordination of merchant services team activities and prepare materials for town halls, business unit reviews and employee recognition. 
  • Manage the Objective Key Results setting process, and ongoing reporting of monthly progress around achievement of same.

Required Qualifications, Capabilities, And Skills

  • Qualified Accountant with experience in FP&A in a complex organization. 
  • Knowledge of local IFRS and US GAAP, as well as requirements for local legal entity reporting. 
  • Experience across the Merchant Acquiring/Card Payments space
  • Highly motivated self-starter with excellent time management and prioritization skills.
  • High Proficiency with Excel and PowerPoint.
  • Flexible in working style, strong interpersonal skills with the ability to build relationships across all levels and influence key stakeholders.
  • Strong analytical and problem solving skills capable of analyzing large data sets and presenting conclusions concisely. Excellent attention to detail.
About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

About the Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.For further information, and to apply, please visit our website via the “Apply” button below.
Posted 2025-05-24

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