Community Patrol ASB Officer
* Contacting support services.
* Patrol Council wards as directed.
* Collect information by interviewing residents, perpetrators, and witnesses.
* You will manage a varied and complex caseload.
* Offer guidance, support, and protection to victims of anti-social behaviour, and connect them with other organizations like Victim Support if needed.
* Collaborate with the police, local councils, and other organizations to address complex issues and work on community-wide safety plans.
* In order to resolve issues, you will adopt a multi-agency approach, providing an effective response through intervention, prevention, and enforcement to achieve the best outcomes for our residents and businesses.
* You will operate in a professional and efficient manner to deliver a high-quality service in line with council policies and procedures.
* You will be required to investigate, gather evidence, prepare witness statements to support legal proceedings, and give evidence in court. Training will be provided on site. Person specification: * A calm and assertive manner with the ability to deal professionally and diplomatically with people from all backgrounds.
* A resilient character, as some interaction with the offenders, can occasionally be confrontational.
* Ability to defuse hostile situations professionally.
* Good observational and organisational skills with excellent attention to detail.
* Effective verbal and written communication skills for report writing and speaking with members of the public.
* Self-motivated with the ability to work under pressure and on your own; or as part of the team.
* Capable of being on your feet and walking for long periods and in varying weather patterns.
* Requires full UK driving licence. You will be required to provide a full five-year checkable employment history and be willing to undergo a DBS. In return for your hard work * Access to advanced / early pay scheme
* Free equipment (job role applicable)
* Colleague CARE Platform - links to huge benefits, mental health & wellbeing
* support and much more
* Community social value days (available at Line Managers discretion and in line
* with CSVD policy)
* Award winning team and supportive work environment If this sounds like you and you'd like to begin your journey on a rewarding career as a Community ASB officer, we'd love to hear from you!
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