Live-in Housekeeper

Live-in Housekeeper
Accommodation : Studio apartment (utilities included)
Employment Type : Full-time
Start Date : March
Reporting to : Estate Manager / Owner’s Representative

Role Overview

We are seeking an experienced, reliable, and professional Full-Time Live-In Housekeeper to oversee the daily upkeep and presentation of a 7,000 sq ft luxury estate operated as a high-end short-term rental.

The successful candidate will be responsible for maintaining the property to five-star hotel standards, managing all cleaning and laundry requirements, and providing light guest service during stays. This role requires exceptional attention to detail, discretion, flexibility, and pride in delivering a premium household environment.

Key Responsibilities

Housekeeping & Cleaning

• Maintain the entire property to an exceptionally high standard at all times
• Daily cleaning of bedrooms, bathrooms, kitchens, living areas, and communal spaces
• Carry out full changeover cleans between guest stays
• Undertake periodic deep cleaning as required
• Ensure the property is always presented to a guest-ready standard
• Identify and report maintenance issues or damage promptly to the Estate Manager

Laundry & Linen Care

• Full responsibility for laundering, ironing, and storing all: bed linen, towels, and soft furnishings
• Ensure hotel-standard linen presentation at all times
• Manage linen rotation, and flag replacement needs
• Maintain adequate stock of laundry and cleaning supplies

Guest Service & Hospitality Support

Provide polite, professional guest assistance, including:

• Serving tea, coffee, or refreshments when requested
• Setting tables and assisting during meals (no cooking required unless agreed)
• Responding to reasonable ad-hoc guest requests
• Maintain discretion and respect guest privacy at all times
• Present a calm, courteous, and professional manner when guests are in residence

Estate Support & Ad-Hoc Duties

Support the Estate Manager with:

• Preparing the property ahead of guest arrivals
• Post-departure resets
• Inventory checks of toiletries and household supplies
• Assist with light property-related errands when required
• Provide support during busy periods or occasional events

Working Hours

• Full-time role
• Working hours aligned with guest occupancy and changeover schedules
• Flexibility required during guest stays and peak periods
• Overtime or additional hours to be agreed in advance

Skills & Experience

Proven experience as a Housekeeper within:

• Luxury private households
• High-end hotels
• Villas, estates, or serviced residences

• Strong knowledge of professional cleaning methods and products
• Confident managing laundry and ironing to hotel standards
• Good spoken English preferred
• Legal right to work in the UK (essential)
• Excellent, checkable references required

Personal Attributes

• Highly organised with exceptional attention to detail
• Trustworthy, discreet, and respectful of confidentiality
• Flexible, proactive, and service-focused
• Physically capable of managing a large property
• Comfortable working independently and as part of a small estate team

Salary & Benefits

• Competitive salary, dependent on experience
• Live-in accommodation included
• Statutory holiday entitlement
• Supportive and professional working environment