Head of Business Development

Head of Business Development – Permanent Contract

Knightsbridge, London ​

About KYN

KYN is a highly capitalised portfolio company of Melford Capital, a private equity/ value investing hedge fund in the property sector, with a portfolio consisting of property (retail parks, warehouses, WeWork style offices) and property rich (hotels, student accommodation and care homes) investments.

We are a brand-new care home company focused on offering an elevated approach to care: Individualised journeys built around the needs and interests of our residents in beautiful surroundings with life-enriching practices.

We are looking for a Head of Business Development, who will represent KYN at a brand level, building and maintaining strategic relationships to drive high-value referrals into KYN Bickley, KYN Hurlingham, and all future KYN home openings. This role will report into the Group Commercial Director, playing a pivotal role in growing KYN’s network by engaging with healthcare professionals and connected industries, ensuring alignment with the overarching sales and marketing strategy.

About the opportunity: ​

As Head of Business Development you will be responsible for:

• Drive referrals, admissions, and occupancy growth, ensuring targets for meetings and conversions are met.
• Serve as a trusted brand ambassador for KYN, fostering credibility and long-term partnerships.
• Develop and maintain relationships with primary healthcare professionals, including:
• Private hospital discharge teams
• Private GPs
• Consultant geriatricians
• Orthopaedic surgeons
• Concierge healthcare services
• Expand connections with secondary-tier professionals, such as:
• Solicitors
• Financial planners
• Property buyers
• Family offices
• Represent KYN at industry events, networking engagements, and conferences to enhance market presence.
• Host bespoke presentations and relationship-building events for key professional groups.
• Provide strategic insights and data-driven recommendations to optimize referral pathways.
• Work closely with internal teams to ensure a seamless transition for referred residents.
• To understand and respect our residents’ privacy and understand that residents’ identities and confidentiality must never be exposed or breached to any external sources
• To uphold KYN Brand Guidelines, and prepare regular sales reports, analyse key performance indicators, and provide insights to the leadership team
• Adhere to all KYN’s policies and procedures, and attend any other training sessions that KYN deem applicable to the role
• Report directly to the Group Commercial Director, contributing to KYN’s sales and marketing objectives.

About you:

• Proven experience in relationship management within private healthcare sector.
• Deep understanding of private healthcare pathways, high-net-worth client needs, and professional referral networks.
• Results-driven mindset with a track record of exceeding referral and admissions targets.
• Strong ability to build trust, credibility, and professional partnerships across various industries.
• Outstanding communication and interpersonal skills, able to influence and engage senior stakeholders.
• Strategic thinker, capable of aligning outreach efforts with business growth objectives.
• Highly professional, proactive, and adaptable in navigating dynamic industry landscapes.

Our commitment to you:

• Competitive salary and benefit
• 25 days annual leave plus bank holidays
• Bespoke company induction and on-going training programmes at all levels
• Access to the best-in-class equipment and technology
• Annual bonus (discretionary and scheme rules apply)
• Employee assistance programme and other attractive wellbeing benefits
• Discount schemes
• Company contributory pension scheme
• And much more……

To find out more about KYN, our teams and values please visit

KYN is an equal opportunities employer.

To be considered for this role you will have to provide proof of right to work in the UK and consent to an enhanced DBS check.

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