Senior Account Handler / Team Leader

Job Description

The Business:

• Our client is an independent insurance broker with the capability to deliver like a national one.
• They are an award winning business with a strong market reputation for excellence across client care, staff development, insurer relationships and community impact.
• Independence is central to their identity. Unlike many independent brokers, this is not a business that will eventually be sold to a consolidator.
• Their long term strategy is clear, and it is one of the reasons people choose to build careers there.

Overview:

• Most insurance roles talk about servicing clients. This one is about ownership. Ownership of relationships, outcomes and the standards your team delivers every day.
• We are looking for an experienced commercial insurance professional who enjoys being close to the client and close to the market.
• Someone technically strong and commercially aware who can lead a small team while remaining hands on with broking and client service.
• You will support several senior Account Executives and a Director across complex commercial programmes, while leading a team of four and helping ensure consistently high standards of service.
• This is not a pure management role. You will still be broking, advising clients and negotiating with insurers while helping shape how the team operates.

The Role:

• Supporting senior Account Executives and a Director across complex commercial insurance programmes.
• Leading broking activity across renewals, mid term adjustments and new business placements.
• Negotiating terms, conditions and pricing with insurers across property, casualty and associated classes.
• Acting as a key technical contact for clients, insurers and colleagues.
• Reviewing programmes, identifying gaps in cover and advising on appropriate solutions.
• Managing the day to day servicing of larger and more complex accounts.
• Leading and developing a team of 4, supporting workloads, technical development and service standards.
• Supporting client meetings and maintaining strong relationships.

What You Will Bring:

• Strong commercial insurance broking experience.
• Experience handling complex commercial clients across property, casualty and related lines.
• Confidence dealing with clients, insurers and senior stakeholders.
• Strong technical knowledge and the ability to communicate solutions clearly.
• Experience mentoring or supporting colleagues within a broking team.
• The ability to combine hands on broking with team leadership.
• CII qualifications are welcome but capability and attitude are equally valued.

What You Will Get:

• The opportunity to work closely with experienced Account Executives and senior leadership.
• A role that keeps you close to the client and the broking work.
• The chance to lead and develop a team while continuing to progress your own career.
• A collaborative culture built on doing things properly.
• Hybrid working flexibility.
• Competitive bonus structure.
• Excellent pension and benefits.
• Full support for professional development including CII qualifications.

If you enjoy the technical side of broking, value strong client relationships and want the chance to lead a team while staying close to the work that matters, this is a role well worth exploring.

Contact:

Stephen Mallaband

Reference: SM/102105

Candidate care:

By responding to this advert you consent to Cavendish Maine processing the personal data included within this application.

If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application.

Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise.

In the meantime, we would like to thank you for your interest in Cavendish Maine.