Chanel Team Manager, Selfridges Accessories
- Acting as the bridge between the shopfloor and the senior management team.
- Prominent figure on the floor, leading the team with a collaborative approach.
- Reporting into the Assistant Managers andultimately theBoutique Director, providing constant feedback and solving any difficult scenarios as and when they arise, as well as celebrating successes!
- Motivate and inspire the team to deliver the ultimate Chanel experience
- Coach the team to ensure andmaintainthe shopfloor to a luxury standard (VM, wrapping, replenishment).
- Being able to drive business priorities through FA engagement with CHANEL & Moi, CRM, IFL for example to embed a culture of consistent learning,clientelingand exceptional service.
- Have a thorough understanding of all operational procedures and systems and support the FA team as appropriate
- Feedback to the Management team on department performance in terms of sales, merchandising and action plans to elevate the client experience.
- Creating a thriving team environment and embedding the best conditions for success.
- Develop a positive culture of psychological safety and constant two-way communication.
- Ensuring a calm and professional atmosphere through leading by example and being present.
- Be transformational, by looking to the long term and creating the team of the future!
- Making things beautiful - understanding luxury and CHANEL's positioning within it. Protecting the brand for the long term.
- Great communicationskills
- Diplomacy and the ability to filter messages from Senior Managers to the floor and vice versa.
- Adaptability, fearless curiosity, being able to flex into different areas whererequiredand embrace new challenges.
- A calm and confident approach, witha strong senseof responsibility
- Organised and efficient with an attention to detail
- The ability to make decisions
- A talent for motivating others.
- A passion for people management.
- Working in a vibrant, constantly changing environment with a different challenge every day.
- Motivating and inspiring your team with your enthusiasm for luxury service
- Working collaboratively with your team and the wider business
- Encouraging development of your team
- Coaching and mentoring
- Ensuring best practice and client service standards are embedded in team culture.
- Relationship building - always looking to learn from and help the people around you.
- The opportunity to be a part of an exciting and successful business environment.
- A defined career path and scope for development.
- To be a strong part of the management team.
- Contributing to the on-going and companywide vision of sustainability. Sustainability is one of CHANEL's key performance drivers, embedded into our ways of working werequirecontinued collective action from all employees to deliver on CHANEL's House Sustainability Ambitions across our four key areas, Restoring Nature and Climate, Investing in Circularity,Advancingdignity and prosperity andPromotingthe autonomy of women
- Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories
- Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100's more
- Mental Wellbeing: Employee Assistance Programmes and Other Support Lines
- Platforms: Multiple Platforms to support across Wellbeing
- Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales
- Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones
Recommended Jobs
Director of Marketing Communications - JW Marriott Grosvenor House London
JOB SUMMARY Director of Marketing Communications - JW Marriott Grosvenor House, London An Iconic London Landmark. A Powerful Story to Tell. Located in the heart of Mayfair overlooking Hy…
Junior Network Security Support Engineer
Start: Immediately Location: London HQ (Liverpool St.) Hybrid Working: (2-3 days in the office) Salary: Competitive + Overtime & Benefits About Kerv Connected Cloud You’ll be part o…
Occupational Therapist
Occupational Therapist Location: South London Contract: Part-time/full-time, fixed-term/contract Salary: £227 - £292 per day About the role We're recruiting an Occupational Therapist …
Private Client Tax Senior Manager
Private Client Senior Manager London/wfh c.£95,000 + Benefits This multi award-winning private client tax team, part of a highly regarded mid tier firm with strong international links, is looki…
Public Bodies - HEO
This is an exciting opportunity for a highly motivated individual to join the newly formed Priority Projects and Arms Length/ Public Bodies Team within the Civil Service Strategy Unit. This role is w…
Commissioning Senior Manager (Paris)
Who are we? Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold idea…
Consultant Radiology - Breast Radiology
Consultant Radiology - Breast Radiology 120 Per Hour City Of London Grade and Specialty: Consultant Radiology - Breast Radiology Location: City Of London Pay: NHS Framework payrate applica…
Consultant in Haematology
We have been assigned by one of the UK's more prestigious NHS Trusts to help them recruit a Consultant in Haematology on either a Substantive or an NHS Fixed Term basis for 12 months to join their suc…
Creative Marketing Manager - Maternity Cover
We’re looking for an experienced Creative & Marketing Manager to join our fast-paced interior design client on a maternity cover contract, starting ASAP until December 2027. We are looking for someone…
Part-Time Nanny Housekeeper in Greenwich, Job ID J226D8
A family based in Greenwich, London, is looking for an experienced Part-Time Nanny-Housekeeper to support their household and care for their newborn (baby due). The ideal candidate will have at le…