Regional Facilities Manager - 12 months Fixed Term Contract

About the role

You will be responsible for the day-to-day management of a mixed-use portfolio of commercial properties around North West London and the adjacent home counties. You will work within our established FM and Property Management team. This is a full time 12 month fixed term contract.

Duties and Responsibilities

• Responsibility for the provision of facility and property management services to the designated properties in accordance with Specifications and KPI’s
• Responsibility over contractor management and H&S compliance for the allocated portfolio.
• Establish positive working relationships with occupiers, prepare and jointly with the PM team host occupier meetings. Assist with operational management of occupier fit out work.
• Develop and review at appropriate intervals suitable management procedures for individual buildings to include but not limited to Occupiers Handbook, Contractor Rule etc.
• Attend Client Meetings as required.
• Assist in the preparation and management of Service Charge budgets for all multi-let properties on the portfolio, monitor expenditure and annual reconciliations based on RICS and client agreed timeline.
• Carry out regular property inspections of the common and tenants’ areas and instruct any remedial works as required. Ensure property inspection reports are loaded onto relevant H&S systems within 5 working days from completion.
• Assist with management of onsite staff including building managers, site receptionists and security guards- where applicable
• Manage Health and Safety compliance by all suppliers, ensure permits and permissions of works are raised to cover any contract and ad-hoc works
• Manage and monitor Health and Safety systems e.g. QUOODA and Meridian and ensure performance statistics are maintained at the required level- expected above 90% on document management and 100% on site inspection reports.
• Authorise supplier invoices in accordance with delegated authority level.
• Review contracts on a regular basis to ensure value for money, prepare specifications and tender contracts with assistance from relevant consultants where applicable.
• Ensure contracts are available either on Dwellant system (where applicable) or copies saved on companies filing system.
• Ensure Procurement is carried out in accordance with company policies and procedures and in line with procurement team's strategy and guidance.
• Be available to assist with emergency calls out of hours e.g. liaising with suppliers to ensure urgent attendance.
• Regular liaison with the property management team and attendance at briefings and client meetings

Location: London and adjacent home counties

What we expect from you

• A proactive, practical, and positive approach.
• Excellent and professional communication skills with the ability to build strong relationships with tenants and clients.
• You will have previous experience in site/facilities management.
• You will be experienced with the all relevant codes or practice and legislation including Service Charge Code of Practice.
• Attention to detail, problem-solving and time management skills.
• Extensive knowledge of PM practices employed by our main competitors.
• ISOSH qualified