General Manager

General Manager

Monday to Friday, 40-hour contract, London

£55,000 per annum

Fooditude is seeking an experienced, passionate General Manager to lead one of our flagship sites. This role brings people and operations together, with ownership for delivering exceptional standards.

Our General Manager will oversee a large, varied free-issue operation covering breakfast, lunch, dinner, events and customer experience-ensuring every service is seamless, welcoming and consistently brilliant.

Building a trusted client partnership will be central to the role. Our General Manager will understand the client's priorities, turn ideas into action and continually find fresh ways to improve the experience and add value.

This is a busy, fast-paced environment requiring a hands-on leader who takes ownership and makes a real impact.

Our General Manager will lead, coach and develop a 20-person front- and back-of-house team, creating a positive culture where people feel supported, motivated and proud.

This is a Monday-to-Friday, 40-hour role. Shift times vary according to operational needs, so flexibility is required.

What we're looking for:

Progressive management experience in contract catering

A genuine passion for food, drink and outstanding service

A strong track record of delivering excellent customer experiences

Meticulous attention to detail and consistently high standards

Proven experience leading, coaching and developing teams

The confidence to turn ideas into successful projects

A fresh, forward-thinking approach informed by food trends

Commercial and operational responsibilities:

Manage site budgets, including revenue, labour, food costs and operating expenses, to achieve financial targets.

Review financial performance, address variances and take action to protect profitability.

Track and analyse food waste, identifying trends, root causes and opportunities for reduction.

Use data to reduce waste and costs while improving efficiency, quality and the client experience.

The good stuff:

Salary: £55,000 per annum

33 days annual leave per annum including bank holidays

Birthday-day off! Plus, we plant a tree for your birthday each year

Time off at Christmas

Regular team socials and events!

Delicious, fresh, free lunch on shifts

Volunteering time off

Employee discounts platform

Employee Assistance Programme, offering a range of support such as life coaching, CBT, counselling and more

Fooditude is an Accredited Living Wage Employer and an apprenticeship levy

Why Fooditude?

At Fooditude, our leaders create environments where people can thrive. We're looking for someone who naturally embodies our leadership behaviours and can bring them to life every day. These behaviours centre around trust, ownership, collaboration, support, resilience and professionalism.

Our application process:

1. Submit your CV.

2. Shortlisted candidates will have a phone interview to discuss their experience and motivation for the role.

3. Successful candidates will attend a face-to-face interview with the hiring manager at the client's office and receive a task to prepare.

4. The final stage includes presenting the task, discussing your ideas and meeting the client.

Fooditude's mission is to make people happy no matter what the working day brings. Not just for our clients, but for our own colleagues too. We believe a diverse mix of minds creates an innovative space. We seek to attract and recruit people who reflect the diverse nature of our clients and communities. We select candidates based on skill, knowledge, qualifications, and experience.

By applying for this position, you are consenting for Fooditude to receive your personal data for the purposes of the job application only.

Unfortunately, we are only able to contact short listed candidates. Therefore, if you do not hear from us within 14 days your application has been unsuccessful and under the General Data Protection Regulation (GDPR) your details will be deleted from our records.