Office Manager - Top Performing Secondary School - Richmond

Start Date: ASAP

Contract: Full-Time, Permanent

Salary: Competitive (dependent on experience)

Lead the heartbeat of a thriving secondary school

A successful secondary school in Richmond is looking to appoint an exceptional Office Manager to oversee the daily running of its busy front office and administrative function.

This is an opportunity for an experienced administrator to take ownership of a high-performing office, lead a dedicated support team, and play a vital role in the smooth operation of the entire school. You'll work closely with senior leaders while becoming the first point of contact for students, families, staff and visitors.

If you're organised, proactive and thrive in a fast-paced environment, we'd love to hear from you.

The Role

As Office Manager, you'll ensure the school office operates efficiently, professionally and with outstanding customer service. You'll coordinate administrative systems, supervise office workflows and support the Senior Leadership Team with the day-to-day operational needs of the school.

Your responsibilities will include:

• Leading the daily operation of the school office and reception

• Managing and prioritising administrative workloads across the team

• Supporting the Senior Leadership Team with high-level administration

• Acting as the main point of contact for parents, visitors and external agencies

• Overseeing emails, correspondence, telephone enquiries and reception services

• Maintaining accurate pupil records and school databases

• Coordinating meetings, appointments and visitor schedules

• Supporting admissions, attendance and wider student administration

• Producing professional letters, reports and confidential documentation

• Developing efficient office procedures and improving administrative systems

• Ensuring GDPR, safeguarding and confidentiality standards are consistently met

• Supporting school events, staff induction and operational projects throughout the year

About You

We're looking for someone who combines excellent organisational skills with confident leadership and outstanding communication.

You'll ideally have:

• Previous experience as an Office Manager, Senior Administrator or School Administrator

• Experience leading or coordinating an administrative team

• Excellent knowledge of Microsoft Office and electronic record systems

• Strong organisational and time-management skills

• Outstanding written and verbal communication

• The ability to manage multiple priorities under pressure

• A professional, approachable and solution-focused attitude

• Experience within a school setting is desirable, but strong candidates from other sectors are encouraged to apply

Why Join This School?

You'll become part of a welcoming and ambitious secondary school that places equal importance on academic success, student wellbeing and staff development.

The school offers:

• A supportive and collaborative leadership team

• A friendly, experienced office and support staff

• Excellent professional development opportunities

• A varied and rewarding role where no two days are the same

• The chance to make a genuine impact on the daily life of the school community

Safeguarding

The school is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to an Enhanced DBS check, satisfactory references and pre-employment safeguarding checks.

Apply Now

If you're an experienced Office Manager or senior administrator ready to take the next step in your career, we'd love to receive your application.