General Manager

Furniture Village – General Manager

£62,000OTE £74,400 + Company Car - Competitive Pension, Family Partnership & much more.

Staples Corner – 40 Hour Contract – Working 5 days a week – Monday – Sunday on a rolling rota.

Want to be part of a high-energy team that works hard, has fun whilst doing it and makes a difference every day ? Join Furniture Village – the UK’s largest privately-owned independent furniture retailer.

About Us

Furniture Village is a family-owned business founded in 1989 by our Chief Executive Chairman. For over 30 years’ we’ve been manufacturing, selling, delivering and assembling high-end furniture at the best price. At the heart of everything we do is a commitment to getting it right.

Built on the belief that we employ nice people to sell nice furniture to nice people. We bring a world-class service to homes across the UK, and we deliver it with care.

Your Role

• Clearly set out, with your Sales Manager, the store's annual/monthly/weekly performance targets.
• Take a holistic view of the store and priority areas for improvements, setting clear, achievable targets.
• Create a culture of checking orders and then monitor errors and remorse.
• Take a holistic view of where errors are occurring and eradicate problems where they occur, taking appropriate actions where necessary.
• Set out a clear understanding of the need for a strong cash margin across the team.
• Understand and review product performance and productivity to ensure that you have maximum efficiency on £/Sq.Ft, across all departments.
• Collaborate with the buying team through your regional controller on where changes and improvements are needed.
• Seek out talent within your team, identifying their motivation and managing their abilities to succeed.
• Create a plan for development and opportunities to develop further.
• Using the company guidelines set within the Visual Merchandising Manual, you will lead and achieve the highest level of store standards in the Furniture Retail industry
• With the highest level of commercial acumen, you will undertake ‘point of sale’ changes accurately with particular focus on ‘trading’ to its full effect.
• Communicating clearly and confidently with your team.
• Following health & safety procedures at all times.
• Making a difference every day to the customer experience.

Our Benefits

• Competitive package: £62,000 plus up to 20% store bonus & a company car.
• Work for an award-winning, family-run business
• Annual Family Partnership celebration – recognising YOU! (eligibility for the benefit will begin upon completion of 1 years’ service).
• Innovate & Grow : clear career path, full training and personal development opportunities
• Staff discount
• 24/7 medical support, health insurance and Perkbox benefits
• 28 days holiday entitlement, including bank holiday, increased to a maximum of 33 days based on length of service.

Our Ideal Candidate

• You want to be here, want to do well, and want to be heard.
• Hardworking, building outstanding results.
• Shows great passion and energy in their delivery.
• Creative in their work, looking for new ways to do things.
• Comes up with creative solutions to problems.
• Comfortable with complexity and ambiguity
• Deals positively with conflict in the moment.
• Huge care for the business and its achievements.
• A team player with a strong work ethic.
• Reliable, organised and confident in managing a fast-paced showroom.
• Comfortable using systems and following processes with confidence in problem-solving.
• Proud of your work and passionate about doing things right.

A Great British Success Story!

At Furniture Village, we achieve together , and we have fun while doing it. Our people are our greatest strength. Join us and be part of something truly special!