Service Delivery Manager (6 month FTC)

Service Delivery Manager (6 month FTC - London - onsite) 

About Us:
We are the tech company with people at heart.

At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.

Position Overview:
We are looking for a Service Delivery Manager to join us for a 6 month fixed term contract in London. The role will be supporting one of our prominent Financial Services clients and will be full time onsite at their office in Bishopsgate.

Responsibilities:
In this varied role, your main focus will be on managing the delivery of our client's Technology Infrastructure platform which supports a variety of business lines across the UK and Capital Markets Europe. 

You'll oversee the day-to-day operations of key technology functions, such as Mobility, Tradefloor, Non-trade, AV, and Techbar.

You'll ensure regular communication through touchpoints and updates regarding the service offerings and ongoing projects. As you interact with business teams, you'll play a vital role in relaying service issues back to the team for resolution, while actively enhancing the connection between the Service Delivery team and the Platforms.

Qualifications & Experience:

The right candidate for this role will have:

Essential: 

• Professional service delivery management experience
• Experience of working in an Enterprise environment
• Experience of working in an IT/Technology services organisation

Desirable:

• Financial services industry experience is preferable, but not essential

Click here for the list of benefits.

The budgeted salary for this role is between £60,000 - £70,000 per year, based on experience and alignment with the role requirements. Please note this is the annualised salary and would be pro-rata for the duration of the FTC. 

Our Selection Process:

We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Please do let us know if you’ll need any reasonable adjustments as part of the selection process by highlighting these on your application form.

As part of our commitment to our clients we will need to carry out background checks, including a criminal record check, for all offers of employment. If you have any unspent criminal convictions or questions about the screening process, please notify your recruiter once the application has been submitted.

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