Senior Consultant - ServiceNow - TC -UKI

Location: London

At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The Opportunity

EY is one of the largest and most respected consulting firms globally, with a prestigious DNA that is instantly recognised. The EY brand has built its reputation on professionalism, high performance, excellence in delivery, and its support and development of our people. Running through our business are our shared values:

• People who demonstrate integrity, respect, teaming, and inclusiveness.
• People with energy, enthusiasm, and the courage to lead.
• People who build relationships based on doing the right thing.

The Role

You'll join a tight-knit team in a rapidly growing area of EY's business. It's a high-profile role, in which you'll ensure that client outcomes are achieved, and projects are delivered. As you do, we'll support you in developing the technical, project management, and relationship-building skills that could help define your career.

Your Key Responsibilities

Here, you'll be on the front line, working across a wide portfolio of clients, each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' IT, HR, Customer Service, Cyber, Risk, GBS, or other capabilities through ServiceNow. Wherever you find yourself, you'll be making a visible impact on projects that cross boundaries and challenge conventional wisdom to encourage transformation.

Skills and Attributes for Success

• Contributing across all aspects of ServiceNow project delivery and solution implementation.
• Overseeing application and workflow configuration.
• Developing client-specific reporting processes and integration components.
• Working closely with ServiceNow technical teams to set up the SaaS Platform.
• Providing trusted advice on how digital transformation and technology enablement can lead to improved business performance.

To Qualify for the Role, You Must Have

• A good understanding of the ServiceNow platform and how it can support a client's digital strategy.
• The desire and eagerness to learn and grow your career within the consulting industry.
• A technical mindset with a keen focus on problem-solving and the provision of high-quality documentation.
• The ability to meet strict deadlines both individually and as part of a project team.
• The confidence to build lasting relationships and influence senior colleagues and clients from a wide range of backgrounds.

Ideally, You'll Also Have

• Previous relevant work experience in consulting or industry roles involved in ServiceNow operations, management, and projects.
• Knowledge of presentation tools and good presentation skills.
• Effective communication skills - written and oral, virtual and face-to-face.

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities.

EY is an equal opportunities employer and welcomes applications from all sections of the community. We are committed to building an inclusive and diverse workforce, and we welcome applications from all qualified candidates, regardless of age, disability, gender, gender identity, marital status, race, religion or belief, sexual orientation, or any other characteristic.