Medical Receptionist

Job Title: Medical Receptionist

Start Date: ASAP
Duration: Minimum 1 month (potential to extend)
Pay Rate: £14.36-£15.38 per hour
Hours: 37.5 hours per week
Shift Pattern: 3 long days per week (between Monday-Friday, Hours are 7:30am-8:00pm)
Additional shifts may be available depending on business needs
Location: Marylebone, London

Overview

We are seeking a professional and experienced Medical Receptionist to join a busy private healthcare centre based in Marylebone. The ideal candidate will be confident working in a fast-paced environment, delivering a high level of service to patients and clinical staff.

Key Responsibilities

Welcome patients in a professional and friendly manner, ensuring any required documentation is completed
Manage incoming calls and respond to patient queries efficiently
Take payments and issue receipts accurately
Schedule and manage appointments, including calling patients to confirm bookings
Open and prepare the centre for daily operations (turning on systems, ensuring readiness for patients)
Maintain confidentiality and adhere to GDPR and safeguarding protocols

Essential Experience & Skills

In-date Enhanced DBS (or willingness to obtain one promptly)
Proven experience as a Medical Receptionist within a private healthcare setting
Experience booking MRI or diagnostic appointments is highly desirable
Excellent communication and interpersonal skills
Strong attention to detail and ability to multitask in a high-pressure environment
Professional, well-presented, and confident dealing with high-level and sometimes demanding patients
Up-to-date GDPR and safeguarding training (preferred)

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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