Programme Manager - Operational Resourcing

Closing date: 14 August 2025

Salary scale: £60,000-£64,000 per annum

What is the purpose of this job?

The Performance Restoration Framework focusses the Network Performance Board and the industry on 5 key focus areas (pillars). Each Pillar has a programme of workstreams to help the industry driver improvements to performance for the customer.

What can I expect to do in this job?

· Create a programme plan to deliver the requirement of NPB’s Resourcing Pillar of the Performance Restoration Framework.

· Management of the delivery to the programme plan, Including monitoring and tracking of activity.

· Develop a robust stakeholder and communications plan for the programme. Lead, support and contribute to building effective relationships with senior internal and external stakeholders.

· Partner to the governance groups for the programme, including NPB, the Traincrew Board and programme working groups.

· Oversee the on-going management of the required reporting to relevant governance groups, including periodic programme reporting and RAG summary.

· Work with individual TOCs, Owning Groups and NR routes to ensure adequate development and adoption of the outputs.

· Contract Management for industry suppliers, to support the delivery of the programme’s outputs.

· Support and line manage programme resource (where appropriate)

· Management of the programme’s budget

This role is accountable for successful programme management of the Operational Resourcing Pillar Programme. The role aims to put the structures in place to ensure the programme meets its objectives and crucially it delivers the benefits it sets out to achieve. The role is in part accountable for the realisation of these benefits, in partnership with industry leads.

Requirements

What experience, skills and knowledge do I need?

We are looking for someone with a proven track record on the management of programmes/projects qualified with relevant system such as Prince2 or MSProject and ideally someone who has rail industry experience.

· Projects and programmes management and associated methodology

· Good communication skills both verbal and written

· Experience in producing high-quality change management tools and delivering these successfully

· Ability to work with, and influence, appropriate stakeholders to ensure commitment and alignment

· Dynamic, team player who is also a self-starter

· Ability to manage a diverse and complex stakeholder group, over varying roles and functions

· Great at articulating the value of change and associated plans and activities

· Effective at partnering with others to plan, develop and deliver effective change interventions

· Understand both the physiological and psychological impacts of change on wellbeing and resilience, and techniques to respond

· Understanding of railway operations and ideally traincrew resourcing

Benefits

• 30 days annual leave
• 75% reduction on UK rail travel (for work and leisure) - more below
• Reduced international rail travel
• Interest free season ticket loan
• Contributory defined benefit pension scheme
• Give As You Earn scheme
• Subsidised private medical care
• Healthcare cash plan scheme
• Employee Assistance Programme scheme
• Flexible working
• 30 weeks full pay for maternity, adoption and shared parental leave (subject to eligibility)
• Personal Development Days
• Employees may sell up to a maximum of five days’ leave. Employees can buy up to a maximum of five days’ leave. These figures will be pro rata for part-time employees