Environmental Support & Enforcement Team Manager
Environmental Enforcement Officer Team Manager
Wandsworth Borough Council
- Brand Ambassadors for the local authority and WISE, acting as the first point of call for the clients.
- Patrolling the borough in accordance with an agreed deployment strategy.
- Investigating complaints and ensuring all outcomes are documented.
- Ensure all teams' equipment is signed in and out on day-to-day basis.
- Ensuring that for any periods of annual leave/absence are covered, ensuring an exceptional service delivery is continuous.
- Ensure your team complete a daily vehicle inspection form before driving any company vehicle.
- Engaging and educate members of the public regarding Environmental Crime related offences.
- Follow WISE's Standard Operating Instruction when issuing a Fixed Penalty Notice.
- Ensure you complete a daily vehicle inspection form before driving any company vehicle.
- Attending Court and giving evidence is required.
- The ability to communicate with all members of the public, at times in demanding circumstances - it is important for the candidate to remain resilient.
- The ability to use own initiative when carrying out their role, and work within a team environment.
- Understanding that this role is based outdoors, regularly on foot in all weather conditions.
- Clear and concise writing skills
- Will be physically fit as you may be required to carry our foot patrol for prolonged periods.
- Capable to successfully complete their Enviro Crime Induction Course and be signed off as being competent for independent patrol by their assigned Training Officer.
- Customer service: 1 year (preferred)
- Teamwork: 1 year (preferred)
- Statement Taking: 1 year (preferred)
- Investigations: 1 year (preferred)
- Enforcement (any): 2 years (required)
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